Although these are only approximate times, they can help you plan better, including postponing or cancelling travel plans; planning for a new hire or a new job; and/or applying for a driver’s license.
With a caveat, the actual processing times can be longer (and in some unique and welcomed situations slightly faster) than those published.
If your case is beyond the published processing time, you may have two options to encourage the forward movement of your case:
- Schedule an InfoPass appointment to visit a local USCIS office; and/or
- Call the National Customer Service Center (NCSC) to report a service request.
NCSC operators will only take a service request if the case is not outside the USCIS’ published processing times.